Privacy Policy

Information We Collect

When you place an order with Elix, we collect the following information:

• Full name
• Phone number
• Delivery address
• City and landmark
• Order details and preferences

How We Use Your Information

We use your information solely to process and deliver your order. Specifically:

• To confirm and fulfill your order
• To contact you regarding your order status
• To arrange delivery through Nepal Can Move courier

Data Storage

Your order information is stored securely in our database. We do not store any payment information as all transactions are cash on delivery.

Data Sharing

We do not sell, trade, or share your personal information with third parties except Nepal Can Move courier service, which requires your delivery address and phone number to complete your delivery.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our systems use industry-standard security practices.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at our contact page.